Cancellations Policy

Cancelling a room is as fast as booking one

We would love to host you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. Our standard check-in time is 12 PM.

For bookings up to 3 rooms -

Cancellation Time	Cancellation Fee
48 hours or more prior to check-in time	Free cancellation (100% refund)
Between 48 hours and 24 hours before check-in time	50% of booking value on direct channels (Website)
Less than 24 hours before check-in time	100% of booking value on direct channels (Website)

Before check-in

We will fully refund any booking cancelled up to 48 hours prior to scheduled check in date. For any cancellation within 48 hours of scheduled check-in but before 24 hours, 50% booking amount shall be deducted as cancellation charges. For any cancellation within 24 hours of scheduled check-in, the complete booking amount shall be deducted as cancellation charges.

On the date of check-in

In case you decide to cancel a booking after scheduled check-in time or do not show up at the hotel, the complete booking amount shall be deducted as cancellation/no show charges.

Mid Stay Cancellations

During your stay, in case you decide to shorten your booking before 12 pm, you will be charged for one night. In case you decide to shorten your booking after 12 pm, you will be charged for next two nights. Money for the remaining nights will be refunded.

For bookings of 4 or more rooms -

You need to pay at least 25% of the booking amount as advance to make a booking for 4 or more rooms.

Cancellation Time	Cancellation Fee
30 days or more prior to check-in date	50% advance amount
Less than 15 days of check-in date	100% advance amount

On the date of check-in

In case you do not show up at the hotel, no refund is applicable on the booking.

Mid Stay Cancellation

In case you decide to shorten your booking for 4 or more rooms post the check-in date, no refund is applicable on the booking.

How to Cancel

You can cancel your booking using our website or mobile app. You can also email us at info@saishreyasresidency.com to cancel your booking. The applicable refund amount will be credited to you within 14 working days.

Payment Policy

For bookings of more than 7 nights, guests have to settle all outstanding payments on a weekly basis. Hotel will be unable to provide further accommodation prior to settlement of the outstanding amount